Support Coordinator Profile: Meet Mark

At CPSN, we have an amazing team of support coordinators. Sometimes, it’s nice to put a name to the face of the people who help make it possible for our clients to get the support workers they need. So, with that said – meet Mark.

Mark is originally from England; he always brings amazing energy and a sense of humour into the office.   

Often, being a support worker comes down to finding solutions that aren’t always obvious, or don’t fit a set step-by-step list. A good example of this is when Mark assisted two adults with cerebral palsy to transition into Specialist Disability Accommodation (SDA).  

It was a big learning curve for Mark; he learned that only six per cent of people with disabilities is eligible for SDA funding. Despite this, Mark was eventually able to find both young men accommodation. Mark took this challenge on because he fundamentally believes that anyone has the right to a sense of independence; having a place to call their own.  

His enthusiasm for his role as a support coordinator is a reminder that the serious responsibilities of his position can still be followed by joy. Mark has created some wonderful outcomes for his clients and their families, and we think that is worth celebrating. 


Why did you join the CPSN team?   

I wanted to have a more in-depth knowledge of the NDIS and, I wanted the opportunity to make a difference.  

How long have you worked in the disability sector?   

I’ve been working in the disability sector for three years. Before joining CPSN, I was working as an employment consultant and in youth services at the Cerebral Palsy Alliance.  

What’s the most rewarding part of your role?   

Being support for our members and building their confidence when navigating the NDIS.  

Tell us about your biggest accomplishment as a support coordinator?   

My biggest accomplishment so far would have to be helping two families to get SDA funding in their sons’ NDIS plan.  

What’s the best advice you can give to someone who wants to get the most out of their NDIS plan?   

Try to use as much of your funding as possible, and make sure you relate that funding back to your personal goals.  

If you weren’t a support coordinator, what job would you do?   

I’d love to be a life coach or work with vulnerable youth.  


If you are looking for support coordination call CPSN on 1300 277 600 or email   

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