The Innovative Choices Program

The Innovative Choices Program

Learn how we empower you to find and employ your own support workers

Create your support worker dream team with us


What are the benefits of using the Innovative Choices Program?

Choosing support workers you already know and trust 

Young boy in a wheelchair, with his two older sisters on either side, giving him kisses and cuddles.
You can choose someone from your own network
You choose the days and hours
You choose the days, hours and type of support
Two young male adults both on bicycle, one with cerebral palsy.
We can help recruit new support workers who best suit your life-style, culture and beliefs
You can choose from our trustworthy support workers
Only NDSI service
Ask us about flexi-funds; a unique feature of the Innovative Choices Program
We take care
We take care of all the employment obligations

Over 20 years of experience

CPSN was created in 1995, when six parents of children with cerebral palsy formed a parent support group. They wanted to share information and connect with others who understood the issues and challenges they faced. It did not take long to discover that they were not alone in their problems. There is a limited availability of support workers and most families do not like having strangers come into their home. We know that finding trustworthy support workers can be time-consuming and at times frustrating.

With over 20 years of experience, we understand that clients want long-term relationships with their support workers. We know people want choice and control when it comes to finding support workers, so that is why we created the Innovative Choices Program. We pioneered the option to employ people you already know and trust. So, if you don’t feel like hiring a stranger, we can recruit someone from your networks or our community to work with you. 

Once you have selected your support worker we take care of all the employment obligations, giving you more time to focus on what’s most important to you. We will also assist with training and managing the day to day requirements. All you need to do is choose the days, hours, and type of support you want. 

We empower you to choose who you want to be part of your life and provide the support that you want, when you want it. Check out our pricing guide. 

How it works

Sign up to Innovative Choices

Fill out the sign up form and make sure to select "Innovative Choices" as the reason your signing up. Our team is committed to achieving your NDIS goals and have thorough processes in place. Whether you already have a support worker in mind, or you need us to connect you, we work with you to create your support worker dream team.

Connect with support workers

We can help you to find someone in your networks to become your support worker, recruit for you to find new support workers, or connect you with our own trusted support workers.

Choose the days, hours and type of care

You just need to choose the days, hours and type of care you need. That means you can be sure you're getting the support you need and want, and you can work directly with your chosen support worker to coordinate a schedule that works for you.

Do you have an NDIS plan?

We've got you covered


"With Innovative Choices, we have been able to handpick support workers that we know and trust."



"Just choosing your own support workers has been brilliant for us."



"Innovative Choices has given me the confidence and skills to control and manage my own life and care as I need it."



"Flexibility to employ people that know the participant, where you know them and you feel comfortable to develop a relationship. That’s incredible that flexibility, and the tremendous support that’s always there. It’s just a phone call away."


Support workers - Innovative Choices

"I am inspired by the beautiful Elizabeth, and the magical friendship we share together. She is a light that keeps shining in my life. Thank you to CPSN for connecting us both."


Support workers - Innovative Choices

Interested to find out more about our other services? 

Sign up to receive our monthly newsletter

Become a CPSN member

Donate to CPSN