What are the benefits of using the Innovative Choices Program?
Choosing support workers you already know and trust
Over 20 years of experience
CPSN was created in 1995, when six parents of children with cerebral palsy formed a parent support group. They wanted to share information and connect with others who understood the issues and challenges they faced. It did not take long to discover that they were not alone in their problems. There is a limited availability of support workers and most families do not like having strangers come into their home. We know that finding trustworthy support workers can be time-consuming and at times frustrating.
With over 20 years of experience, we understand that clients want long-term relationships with their support workers. We know people want choice and control when it comes to finding support workers, so that is why we created the Innovative Choices Program. We pioneered the option to employ people you already know and trust. So, if you don’t feel like hiring a stranger, we can recruit someone from your networks or our community to work with you.
Once you have selected your support worker we take care of all the employment obligations, giving you more time to focus on what’s most important to you. We will also assist with training and managing the day to day requirements. All you need to do is choose the days, hours, and type of support you want.
We empower you to choose who you want to be part of your life and provide the support that you want, when you want it. Check out our pricing guide.
Do you have an NDIS plan?
We've got you covered
Covering all your employment obligations.
We take care of all the legal and employment obligations and all the paperwork, and give you support to help with training your support worker and managing their day-to-day duties. Once you are set up and your support workers are registered with the program, all you need to do is confirm and submit your support workers timesheets each fortnight via our online portal.
CPSN embraces staff with lived experience and the unique insight they can offer. Alex Birnie is a member of our experienced Innovative Choices team. Her lived experience with cerebral palsy means that she uses her role to build meaningful connections between participants and support workers. Alex chats to us about her first few months a CPSN newest Customer Liaison Coordinator.
Louise's support worker dream team for her daughter
Eliza's mum, Louise connected with young university students who were studying allied health and now Eliza has five students working and living alongside her daughter who can help with her ongoing treatments. Her support worker dream team includes an occupational therapist, a psychologist, and a social worker.
"With Innovative Choices, we have been able to handpick support workers that we know and trust."
"Just choosing your own support workers has been brilliant for us."
"Innovative Choices has given me the confidence and skills to control and manage my own life and care as I need it."
"Flexibility to employ people that know the participant, where you know them and you feel comfortable to develop a relationship. That’s incredible that flexibility, and the tremendous support that’s always there. It’s just a phone call away."
Support workers - Innovative Choices
"I am inspired by the beautiful Elizabeth, and the magical friendship we share together. She is a light that keeps shining in my life. Thank you to CPSN for connecting us both."