By using the CP Innovative Choices program you can accumulate extra funds, known as Flexi-Funds (formerly Excess), to use towards your home program.

What are the benefits of Flexi-Funds? (formerly Excess)
CPSN only charges the applicable NDIS or DHHS unit rate for your hours of support. From this hourly rate we pay your support workers’ fortnightly wages, all oncosts associated with your worker’s employment and cover our admin fees for providing the CP Innovative Choices service.
 
When you sign up to CP Innovative Choices, you can choose to accumulate Flexi-Funds (formerly Excess). You can also choose not to accumulate Flexi-Funds (formerly Excess), in this case you can pay your support worker above the standard rate.

You can use your accumulated Flexi-Funds on selected CPSN services, as well as a range of external employment related expenses associated with the recruitment, employment and upskilling of your support workers including;

  • expenses related to having a support worker accompany you on holiday (flights, accommodation and meals)
  • certain consumables
  • training, reward and recognition for your support workers

Speak to the CP Innovative Choices team to find out more.

How does it work?
When you start using CP Innovative Choices you choose the option of accumulating Flexi-Funds or not. If you select this option, you will acquire an amount of Flexi-Funds for every hour of care you use.
 
You can select this option for all of your support workers, or, you may choose to acquire access for some and not others.
What can I redeem my Flexi-Funds for?

You can use your accumulated Flexi-Funds on selected CPSN services, as well as a range of external employment related expenses associated with the recruitment, employment and upskilling of your support workers including;

  • expenses related to having a support worker accompany you on holiday (flights, accommodation and meals)
  • training, reward and recognition for your support workers

Speak to the CP Innovative Choices team to find out more.

What if I don’t want to use this option?
Acquiring Flexi-Funds is completely optional for participants and their families. You can choose to acquire Flexi-Funds or not. You will be asked to make this selection each time you add a new support worker to your home program and this will be reviewed at the end of each financial year (when the rates are updated).
What happens to unused Flexi-Funds?
Any Flexi-Funds you accumulate during the financial year must be used either during the financial year or by 6 months afterwards (December 31st). Any unused Flexi-Funds after this date, or upon cancelling your service agreement, will be absorbed by CPSN.
 
These funds that are absorbed by CPSN is used to provide members with other free services that are not funded such as the Care Centre, Carer Activities and NDIS transition support.
How will I know how much Flexi-Funds I have?
CPSN will send you a statement each quarter, outlining your balance.

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